Purchasing Your Emma
Find out more about applying discount codes and all our payment options here.
Discounts
- How do I use my discount/coupon code?
You can use your coupon in the last step of the order process, just before checking out. Just enter the code in the field below the total price. Click on 'apply coupon' and the revised total will be shown.
- What if my discount doesn't work?
If you experience an error when inputting your discount code, please contact us at [email protected] with the discount code you're trying to use. Please let us knwo where the code was from as well.
- Can I use discount combinations?
Yes, for select promotions. You can use a friend referral code with any other discount codes at the same time.
- Where do I find your current discounts or promotions?
We regularly run discounts and they're all displayed on our website while they're active. We also occasionally have promotions with select partners with the code available on their website or channels.
Payments
- What payment methods do you offer?
You can pay securely using Mastercard, Visa, or Paypal. Your credit or debit card data is encrypted via a safe SSL-method.
You can also choose Zip or Klarna as your payment method.
- How does paying with Zip work?
Upon checkout, select Zip Pay as your payment method. You'll then be asked to log in to you Zip account. The payment will then be credited from your account as long as your total is within the $1000 limit and your purchase gets approved.
For more information on how Zip works with your Emma Original purchase, visit https://www.emma-sleep.com.au/zip/.
- How does paying with Klarna work?
Upon checkout, select Klarna as your payment method. You'll then be shown a timeline and breakdown of your expected installments. After clicking continue, a verification code will be sent to the phone number associate with your order.
You may need to create a Klarna account first, if you do not have one set up yet. The card on your account will then be charged the first installment and the order will push through provided your purchase gets approved.
For more information on how Zip works with your Emma Original purchase, visit https://www.emma-sleep.com.au/klarna/.
- Can I order by phone?
Due to security reasons, we don't accept orders by phone. We have designed the Emma Sleep website as a convenient way through which all our customers can use and submit payments.
This means that we only sell the the Emma Original through our official website and our official eBay store in Australia.
- Do you accept debit cards?
Yes, we do. As long as they have a Mastercard or Visa logo, all you have to do is enter the card details upon checkout.
