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The Emma A - Z everything you need to know about mattresses

The Emma Original Mattress

Find out more about the Emma Original Mattress here.

About the Emma Original Mattress

  • What makes the Emma Original Mattress special?

    Emma smoothly combines high-quality materials to create a dream-like mattress that conforms to every body type. Through the combination of our extensive research and advanced foam technology, Emma allows you to get the comfiest sleep possible. The Emma Original Mattress offers comfort point-elastic caving that enables an ideal and unique fit for your body. As a result, your spine stays straight while at the same time offering you the necessary amount of support and comfort. The innovative eco-friendly top layer optimally relieves the individual body parts and guarantees a cooling effect while you sleep thanks to its breathability. The high quality foams used to make Emma are created in Germany. The processed materials are all fine, durable and produced at top quality facilities.

  • What is the Emma Original Mattress made from?

    The Emma Original Mattress consists of three different layers:

    First is a breathable and bouncy eco-friendly foam on top with an open-pore cell structure. This enables pleasant air circulation while keeping you cool, even on warm nights.

    This is followed by a pressure-relieving, zoning comfort foam in the middle that ensures optimum pressure relief and molds to the shape of your body.

    The bottom layer is a supportive point-elastic foam on the bottom that provides your with support. This also adds to the durability of the mattress.

  • How can a mattress be suitable for everyone?

    We spent time and resources to research the perfect composition for our Emma Mattress and have found the optimum balance between support and comfort. While most customers are very satisfied with the Emma Original Mattress, there are of course exceptions. That is why we offer our stress-free 100 night sleep trial so you can decide for yourself.

  • What sizes is the Emma Original Mattress available in?

    The Emma Original Mattress is available in a variety of sizes:

    Single (188 x 92 cm)

    King Single (203 x 107 cm)

    Double (188 x 138 cm)

    Queen (203 x 153 cm)

    King (203 x 183 cm)

  • How deep/high is the mattress?

    The Emma Original Mattress is 25cm high.

  • Does the foam smell?

    Like all new products, the Emma Original Mattress has a slight "new" smell at the start. Since we exclusively use high-grade materials, this slight smell will wear off after the first few hours. We recommend that you allow the mattress to inflate in a well ventilated room so it gets aired out at the same time.

  • How firm is the Emma Original Mattress?

    The Emma Original Mattress is categorized as a medium firmness mattress. This offers a more natural spinal alignment for the user as it has better zoning, making it ideal for people who struggle with back pain.

    On a scale of 1-10, with 1 being very soft and 10 being very firm, we rate the Emma Original Mattress a 6-7.

  • Is the Emma Original Mattress vegan?

    Yes, the Emma Original Mattress is 100% vegan and does not contain any animal-based materials. However, the mattress is inedible.

  • Why is the Emma Original Mattress so much more affordable compared to other mattresses from a specialized dealer?

    Our mattress comes directly from the factory to you. We skip the showrooms and salespeople in order to save you time and money. All this in order to give our customers a lower - and fair - price without skimping on quality.

  • Is the Emma Original Mattress considered a medical device?

    No, it is not a medical device.

  • Does the vacuum packaging damage the mattress?

    Your new Emma Original Mattress will arrive vacuum and roll-packed. This should not damage your mattress or affect its performance and support in any way. This also makes it easier for you to unpack the box and is an added assurance that the mattress you receive is brand new.

    However, should you have any issue with your mattress, please do not hesitate to let us know so we can look into it further and arrange a replacement when necessary.

  • How long can my Emma Original Mattress stay in the box for?

    The Emma Original Mattress shouldn't be left rolled up in the box for more than two weeks after delivery as this may damage your mattress.

Using the Emma Original Mattress

  • Can I use an electric blanket?

    Yes, the Emma Original Mattress is suitable and safe to use with an electric blanket.

  • I have back or neck pain, is the Emma Original Mattress the right mattress for me?

    We understand that needs vary by individual so we offer a 100-night trial to allow you to test the Emma Original Mattress risk-free. That way, you can decide if it is best for your situation or condition.

  • Do I need to flip and ventilate it?

    Flipping your Emma Original Mattress is not necessary. The white top-cover and breathable eco-friendly foam layer is designed to always remain on top. The special breathability and open-cell character of the core materials provide a self-contained ventilation system, keeping the mattress aerated.

  • Does the Emma require a special slat frame?

    No. The Emma is a low-maintenance mattress and is able to lay on any surface. It doesn't matter whether it is lying on the ground, on a box spring, or on a slat frame - Emma is a mattress that fits every lifestyle. The most important thing is that the surface is clean and dry. The only thing we recommend is that the slats are not further than 5cm apart.

  • Does it need a topper or bed cover?

    The Emma Original Mattress already comes with soft and durable cover so you don't need to purchase any additional mattress protection. A mattress topper, a mattress pad, or a mattress protector is not necessary. If you still wish to add your own cover, any standard bed/mattress cover should fit.

  • Does the Emma Original Mattress fit on any bed frame?

    Yes, the Emma Original Mattress should fit on any bed frame.

  • How long does it take for the mattress to inflate?

    Your Emma Original should inflate enough that it's ready to sleep on after a couple of hours. However, it may take up to 48 hours for the mattress to inflate to its full height and width and remove all the dips in the mattress.

  • How can I wash or clean my Emma mattress?

    You can easily wash the Emma cover of your mattress by removing its cover:

    1. Separate the top and bottom parts by opening the zip.

    2. Remove both parts complete from the mattress.

    3. Wash both parts at 60°C in the washing machine. The special fibre used in the cover has a high dampness releasing function which means it will only be a little clammy coming out of the machine.

    If you do not want to wash the entire cover, you can also wash single stains off by hand with a gentle washing detergent.

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You can unsubscribe at any time by clicking the 'Newsletter Subscriptions' tab when logged in to your customer account. If you do not have an account with us, you can unsubscribe by clicking the 'unsubscribe' link at the bottom of the newsletter.

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