Returning Your Order

Give it a little more time
If you think your Emma product isn’t for you, consider that your body may need up to a month to adjust to new pillows or mattresses. There’s no need to rush into anything because we offer a 150-night trial for all our products.

Sustainable solutions
Before returning a product, do consider if there's another way we can help. Every return consumes resources and we want to find a sustainable solution with you. Take a look at our FAQs and you might find the answer right there.
