Returning Your Order

Give it a little more time

If you think your Emma isn’t for you, consider that your body may need up to a month to adjust to new pillows or mattresses. There’s no need to rush into anything because we offer a 100-night trial for all our products.

Sustainable solutions

Before returning a product, do consider if there's another way we can help. Every return consumes resources and we want to find a sustainable solution with you. Take a look at our FAQs and you might find the answer right there.

See FAQs

Starting the return process

If our solutions did not address your concern, you're always welcome to initiate a return following our return policy. Our team may get in touch before your return is processed to see if we can further assist you.

Return Order