Re-Energise your mornings by optimising your sleep!
Experience a sleep app like never before. With the help of Emma's highly personalised AI sleep coach, understand the roadblocks to good sleep and receive personalised recommendations to awakening at your best.
Try out the Emma Mattress risk-free with our 100-night trial! If it's not for you, we'll give you a full refund and handle the returns at no cost to you.
A mattress is like having a life-long friend. And because we have so much trust in ours, we give all our Emma mattresses a 10-year manufacturer warranty.
We work with our logistics partners to ship your Emma products to your front door free of charge!
Frequently Asked Questions
All our mattresses are designed to be ergonomic - meaning they ensure spinal alignment, so you can be sure every mattress you buy doesn't cause orthopedic issues. Every one of our best sellers has been thoroughly tested by and won awards from independent consumer associations across Europe in no small part because of this. Between the models, we've worked to deliver progressively more comfort, support, and thermal regulation through the addition of more innovative materials. On top of these: all our mattresses are designed to be motion isolating, super easy to clean with removable covers, and made with materials certified to be safe even for babies.
Our Emma mattresses are cleverly packaged in an easy-to-move cardboard box. We use a special vacuuming process to gently compress and roll your mattress so that even the largest mattress can fit inside a box. This space-saving method allows you to move it around your home more easily upon delivery, is kinder to the environment, and takes up less space on our delivery trucks - allowing more efficient and faster transport to you!
We rely on high-performance materials for our mattresses. In our state-of-the-art test lab in Frankfurt, Germany, we test the durability of our mattresses to ensure very little deformation (usually less than 5% change in height) after a period of 10 years. This ensures you get the same comfort and support throughout the whole expected life of the mattress.
We believe that our mattresses provide an exceptionally relaxing and comfortable sleep to 99% of our customers. We also want to make sure your mattress-buying experience is as simple and carefree as possible. That is why we offer our customers the chance to test the Emma Comfort Mattress for 100 days risk-free. If you do not enjoy it, simply e-mail us, and we’ll pick it up free of charge.
You can test any Emma product purchased from us for 100 days to decide whether or not you are satisfied with them. If you realise that Emma is not right for you, simply contact our customer service team at support@emma sleep.com.au. We'll arrange a pick-up date and issue you a full refund.
However, we do ask that you give yourself time to get used to your new mattress. We recommend testing Emma for at least 3 - 4 weeks before sending her back.